**Shipping Policy**
At Girija Healthcare and Surgicals, we are committed to delivering your products in a timely and secure manner. Below are our shipping policies to ensure a smooth and transparent shopping experience for our valued customers.
#### **Shipping Destinations:**
- We ship across **India** to all major cities and towns.
- For international orders, please contact our customer support at +919740931185 for availability and shipping costs.
**Shipping Charges:**
Free shipping** on orders above 5000INR Expedited shipping options are available at an additional cost. Charges will be calculated at checkout based on your location and the weight of the products.
#### **Order Processing Time:**
- Orders are typically processed and dispatched within **1-2 business days** after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- In case of any unforeseen delays, we will notify you via email or phone.
#### **Delivery Time:**
- Standard shipping: **5-7 business days** within major cities.
- Remote areas may take an additional **2-3 business days** for delivery.
- Expedited shipping: **2-3 business days** for select cities.
Please note that delivery times are estimates and may vary due to external factors like weather conditions, public holidays, or courier service disruptions.
#### **Order Tracking:**
- Once your order is dispatched, you will receive a **tracking number** via email or SMS, which you can use to monitor the status of your shipment in real-time.
- If you do not receive your tracking information within **3 business days**, please contact our customer service team at 9740931185
#### **Undelivered Packages:**
- If a package is undeliverable due to an incorrect shipping address provided by the customer, additional shipping charges may apply to re-ship the package to the correct address.
- If a delivery attempt is made and no one is available to receive the package, a re-delivery attempt may incur extra charges.
#### **Damaged or Lost Items:**
- If your package arrives damaged, please take photos of the packaging and contents, and contact us within **48 hours** of receiving the order. We will assist in processing a replacement or refund.
- In case of lost or undelivered packages, please reach out to us so we can coordinate with the courier to resolve the issue.
#### **International Shipping:**
- Shipping rates and delivery times for international orders vary by location. Please contact us for more details on international shipping options.
- Customers are responsible for any customs duties, taxes, or additional fees imposed by their country’s regulations.
#### **Contact Us:**
For any shipping-related questions or concerns, please contact us at 9740931185.